At OpenText World 2024, OpenText announced the launch of its Partner Enterprise Learning Subscription, a transformative initiative designed to empower its Partner Network. This subscription-based program provides partners with the tools to address skills gaps, enhance certification compliance, and build scalable OpenText practices. The program underscores OpenText’s commitment to enabling its partners to deliver exceptional customer outcomes while maintaining a competitive edge in the market.
Bridging Skills Gaps with Scalable Training Solutions
The Partner Enterprise Learning Subscription offers a cost-effective and flexible solution for addressing skills gaps within partner organizations. By providing unlimited access to self-paced training, hands-on labs, and certification vouchers, OpenText enables partners to upskill their teams efficiently. The program’s just-in-time learning approach ensures that practitioners can acquire the necessary skills exactly when needed, reducing downtime and improving operational efficiency.
This initiative comes at a critical time when technology evolves rapidly, requiring partners to stay ahead of the curve. According to a 2023 IDC report, organizations that invest in continuous training and development are 46% more likely to outperform their competitors. OpenText’s comprehensive training solutions ensure its partners are equipped with the expertise needed to navigate complex customer demands.
Enhancing Partner Visibility and Certification Compliance
One of the program’s standout features is its integrated training analytics, which provide real-time insights into content consumption and skill acquisition. For the first time, partners gain full visibility into the certifications held by their team members, categorized by practitioner, product, and geography. This feature is particularly valuable given that OpenText now mandates product certification for practitioners involved in technical roles, such as installation, customization, and administration.
By offering transparency in certification compliance, OpenText ensures that its partners are fully prepared to meet customer expectations. Joel Kremke, SVP Channel and Alliances at OpenText, emphasized this point, stating that high levels of training and certification allow partners to stand out in competitive bids, providing customers with confidence in their choice of provider.
Empowering Customer Confidence Through Expertise
For customers, the Partner Enterprise Learning Subscription translates into greater confidence in their selected OpenText partners. With certified practitioners demonstrating expertise in OpenText products and solutions, customers can be assured of high-quality advice and service. This confidence is crucial in complex projects where technical expertise directly impacts success rates.
OpenText’s approach aligns with broader industry trends. A survey by Salesforce revealed that 78% of customers prefer working with certified providers, citing trust and reliability as key factors. By mandating certifications and offering scalable training solutions, OpenText strengthens its partners’ ability to deliver superior outcomes, fostering long-term customer relationships.
Driving Competitive Advantage for Partners
The Partner Enterprise Learning Subscription not only enhances operational capabilities but also provides a strategic advantage in the marketplace. Partners with well-trained teams can confidently bid for high-profile projects, differentiating themselves from competitors. Certification compliance and comprehensive training records add credibility, enabling partners to showcase their expertise during client engagements.
Moreover, OpenText’s investment in its Partner Network reflects its commitment to fostering collaboration and shared success. By equipping partners with the necessary tools and resources, OpenText ensures mutual growth and resilience in an increasingly competitive technology landscape.
A Vision for Collaborative Success
The launch of the Partner Enterprise Learning Subscription marks a significant step forward in OpenText’s mission to empower its Partner Network. By addressing skills gaps, enhancing visibility, and mandating certifications, OpenText ensures its partners are well-equipped to meet the challenges of a dynamic digital landscape. For customers, this translates into confidence, reliability, and successful project outcomes.
As the program evolves, it sets a benchmark for partner enablement in the tech industry, reinforcing OpenText’s position as a leader in digital transformation solutions. By aligning training with business goals, OpenText fosters a culture of excellence and collaboration, paving the way for sustained growth and innovation.
